Groupon Refunds

I get lots of e-mails from people asking about Groupon and whether or not it's legit. I use lots and lots of these, and I had my first bad experience with a company this week. I will say that Groupon handled it so well that I was pleased with the outcome.

I purchased a Groupon back in the Spring for a massage. It expires in Sept. and for about 2 months I've been trying to schedule with her. After leaving several messages for her, she never called me back. A few weeks after my 2nd attempt to reach her, she changed her voice mail to say that you should e-mail her to schedule and that she'd extended the expiration date on the Groupon. I e-mailed her and again, didn't hear anything at all.

Finally after waiting several weeks I decided I wasn't willing to wait anymore. I e-mailed Groupon and let them know what happened about 10 PM last night.

I woke up this morning to find an apology e-mail from Groupon for the bad experience and a refund on my credit card of the entire purchase price of the voucher.

So, if you've been leery of purchasing Groupons, remember that they do provide excellent customer service and they do stand behind their vouchers.

Today's Groupon

Today's Toledo Groupon is 4 tickets to Fleitz pumpkin farm in Oregon for only $5. This includes the corn maze and hayride and expires on Halloween. We got this one last year and it was worth doing.

Today's Groupon

Today's Groupon is two chicken sandwiches from Chick-Fil-A in Franklin Park mall for $3. This is regularly $6. This doesn't expire till March 2012 so you have lots of time to use it.
What is Groupon? It's basically a buying group. Local restaurants, attractions, spas, etc. offer special discounts and pricing for people that buy the Groupon. If not enough people buy during the 24 hour period, no one gets to take advantage of the deal. If enough people buy, you get to take advantage of the hot discount/deal/coupon. This is an AWESOME way to try a new place or buy yourself something nice that you normally wouldn't splurge on. Just click the dessert above to get started. If you're new to Groupon, you can click here to register. What do you have to lose?

Today's Groupon

Today's Groupon is $200 towards a mattress at Mattress Firm for only $50. This is not valid on Tempur-Pedic and expires in January. Limit one per person.

What is Groupon? It's basically a buying group. Local restaurants, attractions, spas, etc. offer special discounts and pricing for people that buy the Groupon. If not enough people buy during the 24 hour period, no one gets to take advantage of the deal. If enough people buy, you get to take advantage of the hot discount/deal/coupon. This is an AWESOME way to try a new place or buy yourself something nice that you normally wouldn't splurge on. Just click the dessert above to get started. If you're new to Groupon, you can click here to register. What do you have to lose?